What makes Autumn Journey Hospice special?
Autumn Journey Hospice isn’t the only choice for families seeking hospice services. There are a number of fine organizations offering this type of care. However, we believe we offer a number of unique benefits to our clients, their caregivers and families.
So, what makes us different?
We offer these thoughts for your consideration.
As a locally owned and operated hospice agency, we are part of your community. We serve the North Texas counties of Collin, Dallas and Denton and we live in the areas we serve. We have a unique knowledge and understanding of your community environment and the local support and service agencies available to assist you.
We concentrate all of our efforts and expertise strictly on home hospice and palliative care. We do not dilute the quality of our services by expanding into other endeavors, such as home health care.
We are a family of professionals who are passionate believers in the hospice concept. The caring, experienced professionals who join our team stay over the long term and add their experience to the rich pool of talent and skills we make available to our clients and their families.
We use a broad spectrum of specialists, including physicians and nurses specially trained in hospice care. With such diversity of experiences, we are better able to make sure our clients get the very best in palliative care and symptom management.
Experience and Expertise
Our Medical Director is a Doctor of Internal Medicine who has over 20 years of experience. She has come to us after serving as the Medical Director of another local hospice agency.
Our Director of Clinical Services is a registered nurse and also has a B.S. Degree in Social Work. She has over 30 years experience as a hospice case manager, palliative care consultant and in training clinical staff members in hospice and palliative care procedures and techniques.
Add to this the fact that we only use highly experienced medical professionals in every phase of our hospice care services. Our nurses average over twenty-seven years of clinical experience and twenty-one years of hospice experience. Our social workers average over twenty-five years of clinical experience and seven years of hospice experience. Our Director of Chaplaincy Services has a doctorate in counseling as well as being an ordained minister. Our chaplains average over thirty years of experience including seven years of hospice experience.
Autumn Journey Hospice strives to provide levels of personal care that exceed industry averages in practically every category. For example, in most cases, our client visits by nurses, certified nurse aides, social workers, volunteers and chaplains are more frequent than national, state or local averages.
Translation: our clients get more attention, better care and thus, a better chance at a higher quality of life. You may find that many of our hospice team members almost become part of your family, just as you become part of ours.
It is very important to us that we become, and continue to be, someone our clients, their families and caregivers can count on to be there when they need us. You will always see the same four staff members unless you ask us to make a change or we encounter a very unusual situation requiring us to make a substitution. We will be there at the scheduled time unless something unforeseen occurs. If we are going to be late, we will call you so you know when to expect us.
Autumn Journey Hospice has a “flat” organizational structure. In other words, there aren’t multiple layers of bureaucracy standing between the client, the family, the caregivers and our company executive managers. That means we can be responsive, adaptive and creative in meeting the client’s unique needs. It also means that you shouldn’t be surprised when our president calls to see how things are going.
Perhaps the greatest strength of our company lies in the fact that we all have a passionate belief in the hospice concept and the benefits it provides to our clients. Each of our staff members has been intimately involved with hospice care for many years. Each has been privileged to share firsthand the unique lessons, life experiences and gifts that hospice brings to its clients and their families.
We believe the true value of our services is determined by our ability to provide:
- compassion, comfort and support to our clients, their caregivers and families
- an environment that recognizes and supports the client’s right to live with dignity and make the decisions that affect his/her life
- an environment that aggressively promotes the client’s ability to live his/her life fully with the highest possible quality of life, regardless of diagnosis or prognosis
- professionalism, integrity and excellence in everything we do
Autumn Journey Hospice
5347 Spring Valley Road
Dallas, TX 75254